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NaukriHub-Job Search Site
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BPO Jobs for Freshers in Kolkata
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Scope
BPO jobs for freshers in Kolkata are mainly customer based and do not include technical aspect to a great extent. The salary offers usually start from 50k to 70k on a yearly basis. However, this is subject to many conditions and the current market scenario. Any fresher with graduation or post graduation degree is eligible for the field. The undergraduates can also apply for the posts. Nevertheless, some of the criteria need to be met. These criteria include excellent communication skills, fluent English, flexibility and team work.
BPO Job Profile
BPO Jobs for freshers in Kolkata is extensively customer based. The job requires efficient handling of customer calls. The person should answer the queries of the client and try to resolve them as quickly as possible. The process can be handled through call, emails or fax. However, it depends on the infrastructure facility of the company. The incumbent needs to document information. It is the responsibility of the person to build a good rapport with the customer and ensure that the client has a good image of the company. The job also demands ensuring confidentiality of the customer information.
BPO Jobs on Offer
The two major openings for BPO jobs are for call centre executives and customer service executives. Both the profiles demand high level of responsibility and go-getter spirit. These apart, technical jobs are also available in the sphere.
Eligibility for BPO Jobs
The eligibility criteria for BPO Jobs for freshers in Kolkata are simple and straight. Any candidate with graduation or post graduation qualification is eligible to apply for the job. The undergraduates can also seek the opportunity in the market. The incumbent should have a flair for customer care services. He or she should be an excellent communicator in verbal and written interactions. The person should be flexible to work in shifts. The aspirant should possess qualities like patience, confidence and positive thinking. One also needs to be adaptive and enthusiastic. The individual should be ready to work in a team.
Company Details of BPO Job Providers:
1) Name - BPOzitions
Contact Details - BPOzitions
220/1 AJC Bose Road
NO - 6 3RD FLOOR
Opp - La Matiniere for Girls Back Gate
Kolkata, West Bengal, India 700017
(Website - http://www.bpozitions.com)
Jobs Offered – ITES/BPO/KPO, Customer Service, Operations
2) Name - Orchid Manpower Consulting Pvt. Ltd
(Website - http://www.omcl.in)
Jobs Offered – Call centre Executive
3) Name - VCARE Consultancy
(Email - hr@vcareonline.com)
Jobs Offered – ITES/BPO/KPO, Customer Service, Operations
4) Name - Domestic BPO - Inbound Process
(Email - hr@vcareonline.com)
Jobs Offered - ITES/BPO/KPO, Customer Service, Operations
5) Name - Wipro BPO Solutions Ltd
(Website - http://www.careers.wipro.com/bpo)
Jobs Offered - ITES/BPO/KPO, Customer Service, Operations
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